How to replace lost/damaged passport in Uganda
There are several reasons as to why you would want to replace a passport: it could be damaged/mutilated, you could have lost it or you want to renew an expired passport.
Uganda recently introduced ePassports and most people still hold old machine-readable passports.
So, anyone who wants to renew a passport right now has to apply for an ePassport and we’ve written about the process of acquiring the ePassport which you can read about by clicking on either of the blue links.
Issuance of electronic passports started in December 2018.
The are three forms of digital passports: The ordinary passport is sky blue in color and it costs Shs250,000, the official/service passport is green and it costs Shs400,000 while the diplomatic passport costs Shs500,000 and it is red in color.
The ordinary passport has 48 pages while the others have 64 pages. If you want an express passport, you will pay an additional Shs150,000.
Replace lost passport
If you want to replace a passport which you lost, the following will be required:
1. You’ll fill an application form
2. Answer the questionnaire form
3. Complete an affidavit
4. A police letter showing loss of passport
5. 3 colored passport size photos
6. National ID (see how to apply for a national ID)
7. If you have a copy of the lost passport, you can also attach it
First, you’ll be fined Shs100,000 for losing the passport and then the money for the passport (depending on the one you’re applying for.)
The charges are exclusive of bank charges and you can pay the money to replace a passport at any URA revenue collection bank such as Bank of Africa, Diamond Trust Bank, Stanbic, Barclays, Orient etc.
You’ll then put all the documents together (including the bank receipt) and present to Regional passport Centres (see list here) or Uganda Missions abroad: Washington DC (United States of America), London (United Kingdom) and Pretoria (Republic of South Africa).
Replace damaged passport
In Uganda, to replace a passport that has been damaged, you’ll need the following:
1. Present to a Passport Control Officer (see a list of all offices) a written explanation for circumstances under which passport was damaged
2. Fill application form
3 3 colored passport size photos
4 National ID
5 Damaged passport
When you go to replace a passport that has been damaged, you’ll be charged the same amount as someone who lost his or her passport. The process normally takes 10 working days.
You might also need to read about how to change information on a passport.