Medical Concierge Group to roll out Telemedicine for cutting-edge health care in Uganda

Medical Concierge Group telemedicine Uganda
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The Medical Concierge Group (TMCG) is set to commission a chain of modern telemedicine clinics across Kampala and in other major towns in Uganda, the company has said in a statement. Telemedicine is the use of information and communication technologies to deliver health care to patients at a remote location.

The development is facilitated by a partnership between Medical Concierge Group and AMD Global Telemedicine, a world-leading provider of telemedicine software that integrates with medical devices. The deal was reached during the recently concluded American Telemedicine Association (ATA) convention in New Orleans, USA.

Dr. Davis Musinguzi, the managing director of TMCG says “this is the beginning of health care 2.0 in Africa where the smartest medical doctors, the most advanced AI and smart medical devices all combine to create a new digital health care value chain that puts the priorities of the patient at the center of health care to achieve the best experience. ”

Dr. Davis Musinguzi, managing Director TMCG, and Mr. Riley Normandin, of AMD at the American Telemedicine Association Convention

Using AGNES Connect, a telemedicine platform provided by AMD Global, TMCG will be able to remotely manage and scale the clinics it’ll be rolling out soon.

AGNES Connect is a web-based telemedicine software that enables remote clinical health care providers to capture and share medical device data, exchange documents and medical images in real-time and participate in a live video conference – all in a single web-based platform.

Riley Normandin, director of the International Program Design Group at AMD says that “Health care is a very local experience and our partnership with a transformational company such as TMCG makes it possible for us to bring the world’s best global telemedicine practices to meet the needs and demand for health care for all Ugandans.”

In a statement, TMCG said the telemedicine devices at the clinics will include digital stethoscopes, all vital sign monitors and multiscope cameras for dermatology, ENT (Ear, Nose and Throat) among many others operated by medical staff on-site.

The on-site medical staff, smart medical devices and AGNES Connect will facilitate a detailed physical medical examination involving live-streaming of readings and video to TMCG’s contact center that hosts its medical doctors.

“All this health data will be directly integrated into TMCG’s secure electronic medical records system to support efficient monitoring for the best outcomes and subsequent visits,” says the statement.

Opening of clinics

The statement says the first clinics will be opened in July 2019 to subscribed TMCG telemedicine members, insurance and walk-in clients.

“Discussions to have the telemedicine clinics within the premises of leading pharmacies across Kampala and upcountry are also underway,” says the statement.

“The clinics shall focus on a convenient, high quality and express service model accessible in your local neighbourhood. Patients will be able to make appointments to eliminate waiting times and queues, receive lab results electronically explained by the medical doctors at the contact center and have any prescriptions delivered to their preferred location by a health professional.”

Not only telemedicine

At the back of this monumental deal, are other modern technologies and services The Medical Concierge Group has launched; for instance, Mirembe, an AI-powered chat-bot was unveiled last year and the company has also recently started pharmacy delivery and laboratory sample pick up services.


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